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A&Y Appliances
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Altadena, California · 91001
Appliance Repair Altadena
Whole-house checks, a post-fire assessment and everyday repairs, straight from our Altadena job notes. Approve the repair and its $85 diagnostic comes off the total.
Three of our Altadena visits weren’t about one broken machine. The customer wanted every appliance checked and written up, and in two of the three the technician’s notes tie the job to a fire. Here is what each visit turned up, appliance by appliance.
April 2026 · six LG appliances · Altadena · $335
Six LG appliances: two fine, two dirty, one we couldn’t test, one needing a part
The booking only said a couple of appliances should be checked. The technician went through all six and wrote a verdict for each one.
Appliance
Verdict
From the technician’s notes
Washer
Working
Ran a test cycle. No fault found.
Dryer, DLEX3470W
Needs cleaning
Lint buildup and a burning odor consistent with restricted airflow. Recommended cleaning inside the dryer and the vent duct.
French-door refrigerator, LFXS26973S
Needs cleaning
Dirty condenser coils. Cleaning them restores airflow and eases the load on the compressor.
Gas range
Not fully tested
Gas wasn’t hooked up that day, so only the ignition could be checked, and the igniters sparked as expected. A full test is recommended once gas is on.
Over-the-range microwave, LMV2031ST (built March 2020)
Working
Tested and operating normally.
Dishwasher
Needs a part
Not circulating water. The water supply was there, but the wash pump motor wasn’t running. Replacement recommended.
The notes end with one more observation: a raised level of fine metal dust throughout the area, recorded as “post-fire conditions”, which may affect airflow and how long the appliances last. We don’t do cleaning, and the technician wrote that contamination inside the appliances couldn’t be verified.
Nothing was replaced that day. The $335 bill follows the rate written on the booking: $85, then $50 per additional appliance checked.
The LG gas range. With no gas connected, the igniters were all that could be checked.The LG dishwasher: water was reaching it, but its wash pump motor wasn’t running.Dust matted over the LG refrigerator’s condenser coil.
July 2025 · five kitchen appliances · Altadena · $350
Five appliances, all working, one coil cleaned
This customer booked a check of the whole kitchen: dishwasher, range hood, microwave, range and refrigerator. Every one of them was working normally. The only thing the technician found was a refrigerator condenser coil that was dirty and clogged, and we cleaned it during the visit.
Dirty condenser coils showed up on both whole-house checks. A clogged coil makes a refrigerator work harder to stay cold, and clearing it takes no part.
Inside the range hood, a Wolf-branded blower motor, model 814784.The built-in French-door refrigerator, fronted with cream panels.That refrigerator’s condenser coil, with dust caught in the fins.
November 2025 · washer and refrigerator · Altadena · $135
After a fire: two appliances we said could not be saved
A rebuild contractor booked this assessment. The washing machine and the refrigerator had both been through a recent fire, and the technician’s report goes through them part by part.
Washing machine
Smoke and ash inside the tub, pump, motor housing, control panel, wiring harness and vents. Corrosion on metal parts and damaged electrical insulation. Mold in the tub, door gasket, internal hoses and lower chassis.
Refrigerator
Smoke in the insulation, air ducts and evaporator compartment. Ash and soot in the sealed-system compartment, condenser fan area, control boards and sensors. Smoke odor soaked into the insulation, mold in the ducts and the insulation cavity, early corrosion on wiring and connectors.
Smoke and mold that get into sealed and insulated parts can’t be reached or cleaned out. The report called both units unsafe to run and recommended replacing them, not repairing them. The charge was $135 for the assessment.
One appliance or all of them?Tell us which ones and the brands when you call, and we’ll write up what we find.
One washer repaired, two that ended at the diagnosis.
The silver LG Tromm front-loader from this job.
September 2024 · LG Tromm WM2277HS
Both water valves had failed
The booking already named the problem: the water inlet valves. We replaced both, hot and cold, and the washer was working when the job closed.
Bill: $307
GFWS1700H0WW printed on the sticker in the GE’s door opening, serial number blurred.
October 2024 · GE GFWS1700H0WW
Spun two or three items, nothing more
The front-loader would spin a load of two or three items and refused anything bigger. The drum turned out to be broken. We didn’t repair it; the diagnosis was the whole visit.
Bill: $85
Rating sticker on the LG top-loader showing model WT1201CV, with the serial number blurred.
November 2025 · LG WT1201CV
Spin trouble traced to the drive parts
This top-loader wasn’t spinning normally. The technician put it down to the likely failure of the drive components and quoted a new motor stator, rotor and shifter assembly, about $590 with parts and labor. That repair wasn’t carried out.
Bill: $85
If a quoted repair doesn’t add up for your machine, you can stop right there; the $85 diagnostic is then the only charge.
A cleaning company had taken off the oven’s control panel, and that damaged the connector on the touch-control board. The board is marked 10-15-97. The connector can’t be repaired and replacement parts are unavailable, so there was nothing for us to fix. The bill stopped at the $85 diagnostic.
The P00840B touch board out of its frame. The connector housing near the middle is broken and its pins are bent.Beside the 10-15-97 mark: the pads at P2 lifted where the connector tore away.Thermador Corporation plate in the oven frame showing model SCD302TP; serial number blurred.
March 2026 · freezer · Altadena · $440
A freezer defrost problem: new timer and bimetal
The call was for a freezer with a cooling and defrost problem. We replaced the defrost timer, the part that runs the defrost cycle so frost and ice don’t pile up and restrict airflow, and the defrost bimetal thermostat, which shuts the defrost heater off at the right temperature. Then we checked the defrost function and the temperature response. Booked March 23, finished March 24.
From our Altadena records
Three numbers worth knowing.
$320Typical (median) Altadena repair bill. One in four sits below $240, one in four above $425. For all our cities together, the median sits at $365.
4 in 10Share of Altadena repairs finished for $300 or under. Take every city we cover and it slips below 3 in 10.
2 in 5Altadena jobs with a known brand that were Kenmore or Whirlpool, more than twice the share across our area. LG’s share, close to a quarter, matches the area almost exactly.
Based on completed Altadena jobs (ZIP 91001) since August 2024. Only invoices over $100 count toward the dollar figures, and each includes parts and labor.
Google reviews from Altadena jobs
What two Altadena customers wrote on Google.
Exact text, typos included. Each review is matched to a completed Altadena job in our records.
★★★★★
Google
“Eugene is great! He figured out what was needed and repaired my microwave. Others told me buy a new one as it was not fixabke.. He also fixed my dishwasher. I will recommend him to all my friends. Thanks A&Y Appliances Inc for having a dedicated worker Mr Eugene”
Charleen B.
Kenmore dishwasher, Altadena, October 2025
The Kenmore dishwasher from Charleen’s October 2025 visit.
★★★★★
Google
“Excellent services excellent communication great job ! Very trustworthy and amazing service! Great fair pricing”
Lisa M.
GE washer, Altadena, October 2024
The terms
What you get on every Altadena call.
Diagnostic
$85 per visit, folded into the repair price rather than charged on top.
Estimate
Written down and agreed before a screw is turned.
Parts and warranty
Original-manufacturer (OEM) parts. Any part we fit is warranted one year, our workmanship 30 days.
Who we are
A&Y Appliances, fixing appliances since 2012. CA BEAR licence #49435, BBB rating A+. You’ll find the office in Glendale, Suite 248 of 201 N. Brand Blvd.
What we don’t do
New installs, and cooking or refrigeration gear for restaurants. Commercial laundry is fine.
Phones
(747) 207-2030. Monday to Friday 7:00 am–9:30 pm, Saturday 8:30 am–9:00 pm, Sunday 10:30 am–7:30 pm; online requests can be sent day or night.
When you reach us on (747) 207-2030 or online, mention the make plus the symptom. You’ll see a written price, and nothing gets ordered until you approve it.
