Top up the refrigerant without fixing the leak?
JennAir built-in French-door refrigerator, panel-ready, model JFC2089HTB
This one was booked the morning of the visit, with no symptom written down. Inside the freezer, frost had spread in a patch across the back wall. With the back panel off, the coil behind it was frosted along its top row only, heaviest at one corner, and bare underneath.
Our technician’s finding was a refrigerant leak. Adding refrigerant does not stop a leak, so we told the owner up front that this repair would carry no guarantee. They chose it anyway. We installed a charging valve, replaced the filter drier and recharged the system that same day.
We are telling it because it is the kind of call people rarely hear about: a repair we would do, at the owner’s request, but would not promise.
About $975 for new door seals on a 15-year-old built-in?
42-inch JennAir built-in side-by-side, model JF42NXFXDW01, rating label dated 09-10 (September 2010)
The booking named the brand and nothing more. Our technician checked the freezer with an infrared thermometer and traced the temperature trouble to the door gaskets: they were no longer sealing properly.
The written quote was for three new gaskets, two for the fresh-food side and one for the freezer, parts and labor included. That visit closed with only the $85 diagnostic on the bill. We replaced nothing, and our records don’t say what they decided afterwards, so we won’t guess.
- Fresh-food compartment gaskets2
- Freezer gasket1
- Parts and labor, all included
about $975 - Paid$85 diagnostic
What happens when the new parts don’t hold?
JennAir undercounter refrigerator and freezer drawers with an ice maker
The ice maker in the freezer drawer had stopped making ice. At the first visit, on 1 October 2025, our technician found two faults: the ice maker assembly itself and the water inlet valve that feeds it. On 14 October we replaced both with new OEM parts and tested the system.
On 24 October it stopped working again, and the owner let us know. We have been back since. A call in June 2026 ended without a repair, and in July 2026 the unit was pulled out and its control box opened, as the last photo shows. Our notes don’t say what those later visits found, so we can’t tell you this ice maker is fixed. We are also leaving the price off, because the one invoice on file may cover more than one visit.
