Error F11, stopped at the diagnostic
August 2026 · VeniceA stainless D5656 XXL with a bar handle. The job closed at the diagnostic; why it went no further isn’t written down.


Asko jobs from our files, including one that ended at an estimate. Most Asko calls we get are dishwashers.
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Each job below comes from our records, from Brentwood, Venice, Mar Vista and Beverly Hills on the Westside to Glendale, Pasadena and Winnetka. We tell each one only as far as the paperwork goes, and where the technician left the notes blank, we say that instead of filling the gap.
A black-front Asko built in under a tiled counter, TYPE DW 20.1 on its rating plate. The technician’s notes set out what had to be ruled out before naming a part:
The repair proposed at the end of that list was not a new pump. It was three spray-system parts: the sprayer attachment, the sprayer tower lock ring and the intermediate welded assembly, plus the labor to fit them, reassemble and run a test cycle, to restore wash performance and stop the pump running nonstop.
The written estimate came to about $600. The owner decided not to go ahead and paid the $85 diagnostic; a month later the job was closed out with no repair done.


This one is a panel-ready Asko D5536 XXL, hidden behind a white cabinet door. On January 23 our technician photographed underneath the tub: water sitting in the base pan, and the black rubber hose boot that runs between the sump and the pump, held at each end by a grey clamp.
520549 · pump hose with clamp assembly 484503 · lower spray-arm holder 474365.The job was closed on February 3; the last photo in the file shows the pump and motor under the tub with the wiring in place. The total paid was about $435. What the notes don’t say is which of the three listed parts were fitted, so we aren’t claiming all three.



Not every Asko call is a dishwasher. This T754W “Butterfly Drying” electric dryer, TYPE TD70.1, 240 V and made in Slovenia according to its plate, stands next to a front-load washer in a laundry closet. The booking text was cut off after “Dryer Asko not”, so we can’t tell you the exact complaint, and we won’t guess it.
On October 28 our technician opened the console and photographed the label on the control board (Invensys, TD70.1 US, Gorenje), then the space behind the dryer, where lint had built up around a crushed foil vent duct.
416515 · two 135-degree thermostats for the TD-70, 371554 and 371555.We came back on November 2. A photo from that visit shows a control board out of the dryer, lying on its top, with the display lit. Total for the job: about $895. The notes don’t list what was fitted, so our parts order is the best record of this repair we have.



On the first three visits the job closed at the diagnostic fee and the technician wrote no notes, so all we can give you is the complaint and the ending. On the other three a repair was billed, but the notes are blank, so we can’t name the parts.
A stainless D5656 XXL with a bar handle. The job closed at the diagnostic; why it went no further isn’t written down.


Nearly the same complaint as the Brentwood machine at the top of this page. Here too the owner paid the $85 diagnostic and stopped; this time nothing was written about what was found.
Booked as “doesn’t drain properly and there is an odor”. The visit closed at the diagnostic fee the same afternoon. No finding was recorded.
The booking itself named the inlet valve. A repair was billed, about $605, but the notes are empty, so we can’t confirm the valve was the part.

Booked and closed on the same date, with about $350 billed. What was replaced or cleared isn’t in the notes.
The booking was marked RECALL, meaning a return to deal with an earlier problem, and quoted error F11. About $650 was billed. The earlier visit isn’t among the records we pulled, and the notes are blank.
Dishwasher: edge of the door opening
Washer: rim of the drum opening
Dryer: inside the door openingWhy the whole plate: the Brentwood D5536 and the Venice D5656 are different models, but both plates read TYPE DW16.2 XXL. One line of the plate isn’t enough to pin the machine down; a photo of the whole thing is.
Nearly every Asko call we get is a dishwasher; their washers and dryers turn up, but rarely. Besides the places above, our Asko jobs have taken us to Santa Monica, Reseda, Valencia and Agoura Hills. Two more Asko write-ups live on other pages: an “overfilling water” F54 error and a new drain pump in Brentwood, and a D5634 whose main control unit had failed, on our Los Angeles page. Dishwashers of every make are on our dishwasher repair page; laundry on washer and dryer repair.
Tell us the model off the plate and what the display says. If the honest answer is an estimate you decide against, the $85 diagnostic is all you pay.