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A&Y Appliances
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Calabasas, California
Appliance Repair Calabasas
Where we noted the brand, more than half of our Calabasas refrigerator jobs were Sub-Zero, Viking or another high-end make. Below are real jobs, one of them a two-visit repair.
✓$85 to diagnose, and that $85 comes off the repair bill
✓A written estimate before any part is ordered or fitted
✓Factory (OEM) parts with a one-year parts and 30-day labor warranty
Median Calabasas repair
About $390
Middle half $300–$650; refrigerators alone, about $650. From our Calabasas invoices over $100, parts and labor. The $85 diagnostic is inside these totals, not added on.
Four refrigerators at 91302 addresses, sorted by where the fault turned out to be: at the door, in the electronics, or in the sealed refrigerant system. One of them shows up twice, because the first repair didn’t stop the frost. Each one is written from our technician’s notes and photos. Amounts are invoice totals rounded to $5 and include the $85 diagnostic.
Level 1The doorGaskets, hinges, how the doors line up.
July 2026Sub-Zero 642$695
Ice on the fresh-food side of a 1999 Sub-Zero
The customer described frost, or “ice,” forming on the refrigerator side and guessed it was the gaskets. The rating plate in the door frame says model 642/F, made November 1999.
Our technician read it the same way: a worn or misaligned door seal letting warm, damp air in, which then freezes inside. The plan was to check the door alignment, the hinge and the surface the seal closes against, replace the right-hand fresh-food door gasket and heat-form it to fit, then test the seal all the way around the door. That was the work on the $695 invoice.
Twelve days after the first booking, the same customer booked again: the fridge side was still icing up. The new gasket had not solved it. That second visit is under Level 3 below.
July 16: a patch of ice on the fresh-food side wall, just under the topThe rating plate: 642/F, Nov 1999, R134a (we blurred the serial)
Level 2The electronicsControl boards and the defrost circuit they run.
April 2025Viking DFRB536L$1,195
A built-in Viking that wasn’t doing anything
Booked on April 14 as “not working at all.” The label inside reads DFRB536L, and the unit sits behind wood panels that match the cabinetry. The fault was in the control boards. All of them were taken out, rebuilt and put back in, and the job was closed on April 17.
The notes don’t say which component on the boards had failed, so we’re not naming one here.
The Viking behind its wood panels, April 14, 2025Its machine compartment: compressor, wiring harness and a relay
October 2025LG top-freezer$335
A freezer glazed in ice, and an ice bin put right
“Refrigerator not staying cool,” the booking said. With the freezer emptied, the back wall was under a sheet of ice: the defrost cycle wasn’t clearing the evaporator. Our technician repaired the main control board for the defrost function. Repaired, not replaced.
Two smaller things on the same visit: the ice maker’s water line was connected, and the ice maker’s bin was put right; the notes put that problem down to a plastic bag. Everything was done on October 10, in one visit. The customer left a Google review afterwards; it’s in the reviews below.
Ice across the evaporator cover at the back of the freezerCover off: the evaporator coil and the defrost wiring
Level 3The sealed systemRefrigerant, compressor, evaporator. Gauges come out here.
Late July 2026The same Sub-Zero 642$660
Back at the Sub-Zero, this time with gauges on
The 642 keeps its fridge and freezer on two separate refrigeration systems. The rating plate lists a separate refrigerant charge for each side (9.0 oz and 7.5 oz), and the machine compartment holds two compressors. With a new gasket on and frost still forming, our technician put gauges on the fresh-food system on July 31. At 12:02 pm the gauges showed low side 19.0 psig, high side 110.1.
Our technician suspected a refrigerant leak, or something restricting flow, in the fresh-food circuit. The full repair for that means a new compressor, heat exchanger and evaporator. The technician proposed a cheaper first step instead: replace the filter drier, recharge the system, then watch how it runs and what temperatures it holds. If that worked, the big repair could wait. That smaller step is what the $660 covered.
Our job file doesn’t show whether the frost stayed away after this, so we’re not claiming it did.
The manifold on July 31, needles at 19.0 and 110.1 psigThe machine compartment: two compressors, gauge hoses on
August 2026Built-in side-by-side, panel doors$2,175 invoice
The bigger repair, on a different built-in
A month later, in another Calabasas kitchen. This visit was booked for “2 Refrigerators”, and the technician’s notes describe one of them: a fist-sized ball of frost on the back wall of its fresh-food side. On August 27 our technician confirmed a refrigerant leak in that side’s sealed system.
On August 29 the fresh-food circuit was rebuilt. The old refrigerant was recovered and the system was welded and repaired. The compressor, evaporator, heat exchanger and filter drier were replaced, and an access valve was added for charging. Then came a vacuum and a recharge to the factory specification, and a brush-out of the condenser.
Compressor, evaporator, heat exchanger: that is the same major repair the Sub-Zero’s filter-drier step was meant to put off. Because this $2,175 invoice covers a visit booked for two refrigerators, we don’t set it against the Sub-Zero’s $660 as a like-for-like price.
August 27: the frost ball on the fresh-food back wallAugust 29: shelves out, hoses connected, the fresh-food side open for the rebuild
Frost where it shouldn’t be, or a fridge gone quiet?
The $85 diagnostic is how we find out which level it’s at. Nothing is repaired until you’ve seen the written price.
The complaint was noise. Our technician fitted new drum bearings, then cleaned out the cabinet before closing it up. Our technician ran it after the work, and the noise was gone. All of it was done on March 17, in one visit.
The Speed Queen in its laundry roomFront panel off: the drum, the blower housing, and lint across the cabinet floor
March 2025$85
KitchenAid double oven: a door hinge
The door hinge was out of adjustment. Our technician adjusted it. No part was needed, and the bill was the diagnostic charge alone.
June 2026$220
KitchenAid fridge: an ice maker that wouldn’t stop dripping
The water inlet valve, the solenoid that lets water into the ice maker, was stuck open. The ice maker wasn’t being used, so instead of a new valve, the water was shut off at the refrigerator’s shutoff valve. On that visit the condenser got a cleaning as well.
August 2026$85 diagnostic
U-Line wine cooler: a noise, and a diagnosis only
The noise was the condenser fan motor, which will likely need replacing. Reaching it means pulling the cooler out from where it’s installed, with sliders or floor protection for the wood floor. Our technician switched the cooler off to protect the compressor. The exact part and a firm price were to come once the back of the unit could be reached.
From our completed Calabasas jobs
Calabasas, next to everywhere else we work.
Calabasas
Whole service area
Jobs on Sub-Zero, Viking, Thermador, Wolf or U-Line
29%
8%
Refrigerator jobs on those five brands
More than half
13%
Median refrigerator repair
$650
$425
Median repair, any appliance
$390
$365
The priciest quarter of repairs starts at
$650
$475
Sub-Zero and Viking are each on about one in ten Calabasas jobs where we wrote down the brand. Across our whole area, each is about one in forty. That is where the refrigerator figure comes from: built-in units and sealed-system work, like the Sub-Zero, the Viking and the panel-door built-in above. The typical bill for any appliance here is only a little higher than elsewhere. The gap is at the top end.
What isn’t different: the mix. Refrigerators, washers and dryers make up about the same share of Calabasas calls as they do everywhere else.
Based on completed jobs at Calabasas addresses, almost all in 91302, set against every completed job in our service area. Brand shares count only jobs where the brand was recorded. Price figures use invoice totals above $100, including parts and labor. We leave out washer, dryer and dishwasher medians for Calabasas because too few invoices sit behind them.
Google reviews
Left on Google after Calabasas jobs.
Copied exactly as written, typo included. Each one comes from a customer whose repair at a Calabasas address we completed. The line under the name gives the appliance and the month of the job.
★★★★★
“Tod was super friendly and efficient. I loved him, he’s very informative and understanding it was a very easy process to get my fridge fixed, 10/10. Thank you Tod!”
Lilia S.
LG top-freezer refrigerator · October 2025 (the ice-bin job above)
★★★★★
“Kind, professional, knowledgeable, explained details and quick fix of the microwave”
Sheila F.
Wolf microwave · November 2025
★★★★★
“Great experience! A & Y Appiances was prompt, knowledgeable and competent. David and his helper were amazing meticulous in cleaning up after the job was complete. He brought our refrigerator back to life! Thank you A&Y Appliances and a special thank you to Mike for running a great company with great people!”
Laura A.
Kenmore Elite refrigerator · December 2024
Before you book
What you’re signing up for.
$85 diagnostic, taken off the repair bill
A written estimate comes first
OEM parts
Warranty: parts 1 year, labor 30 days
BBB A+
CA BEAR #49435
Founded 2012
Repairs only, no installations
Commercial laundry yes; restaurant and kitchen equipment no
