Each entry below is a closed Viking job. The shaded box is the booking as the customer typed it; everything else is taken from the technician’s write-up and the photos taken on site. Bills are the whole invoice, diagnostic included, to the nearest $5. They range from Temple City to Calabasas, and two of them ended without a repair.
Ranges and ovens
Burner valves, igniters, a spark module
The Studio City range on the first visit: 48 inches, eight burners, two ovens.A burner knob pulled off this range, showing the valve stem inside its bezel.
Fixed · three partsJune 2026 · Studio City
One range, three separate faults
Booked as“Viking range”
That was the entire booking. On June 19 our technician worked through the range and wrote up three problems. The front burner second from the left had a bent valve that would no longer turn. The big oven’s gas control valve, a dual thermal bi-metal valve, wasn’t feeding an even flow of gas to its two burners, so the oven performed inconsistently. And one flat-surface igniter had gone weak enough to delay ignition.
All three parts were replaced, and the job closed on June 26, a week after that first visit.
Bill: not shown. The same invoice covered a condenser cleaning on the Sub-Zero refrigerator in that kitchen, so we have no range-only figure.
The Brentwood range: black and stainless, a griddle between the burners, two ovens.
Fixed · first visitNovember 2025 · Brentwood
An oven that wouldn’t hold its temperature
Booked as“Viking stove - oven won’t hold temperature”
Our technician traced it to the oven burner igniter, which was faulty and kept the oven from heating consistently. A new igniter went in on the same visit.
Bill: about $395.
The one that wouldn’t light at all. In Arcadia in September 2024 the booking read “Viking range stove won’t light.” The spark module was defective. We replaced it and the range lit normally again, for about $585. There are no photos from that job on this page.
Viking burner not lighting, oven slow, fridge warm?
We open with an $85 diagnostic and credit it to the job if you go on with the repair. No part is ordered or fitted until you’ve read a written estimate.
A control board, a dusty condenser, a previous repairer’s valve
The Calabasas refrigerator: a 48-inch built-in side-by-side in dark cabinetry, beside a built-in microwave.Freezer back panel off on day one: the evaporator coil, clear of ice.The condenser compartment on day two, fins and floor coated in dust and lint.
Closed next daySeptember 2025 · Calabasas
A board that kept cutting out, and a choked condenser
Booked as“Viking refrigerator”
The model was a VCSB483DSS. With the freezer’s back panel off, the evaporator coil showed no ice. The technician’s note names two other problems. The power control board was shutting off now and then, and each time it did, the refrigerator stopped cooling. On top of that, the condenser coils were so heavily soiled that they needed a thorough cleaning before air could move through them properly.
The job was booked on September 24 and closed on September 25.
Bill: about $990.
The piercing valve our technician found, clamped onto a copper refrigerant line.
Stopgap · no warrantyAugust 2026 · Hollywood Hills
Somebody had been into the sealed system before us
Booked as“Viking refrigerator stopped cooling”
Behind the panels our technician found a piercing valve already fitted to the sealed system. That is a clamp-on valve that punctures the tubing so refrigerant can be added. It isn’t factory standard, so it pointed to an earlier repair, and the note warns that leaving one on can feed an ongoing leak.
We recharged the refrigerant to try to get the refrigerator cooling again, and told the customer that a recharge is a temporary measure with no warranty, because a leak in the sealed system was likely. We recommended a complete sealed-system repair. That wasn’t approved on the day, and the separate rebuild estimate we sent afterwards, about $3,545, wasn’t taken up.
Bill: $300 for the recharge.
Dishwashers
One we advised replacing, one cleared without a part
Door panel off: the black control-board housing, its right end melted and charred.The same Viking Professional dishwasher, door down and racks in.
Not repaired · replacement advisedOctober 2026 · Temple City
A burning smell, and parts that no longer exist
Booked as“Viking dishwasher - smell burn inside”
A tenant reported the smell; the dishwasher was a Viking VDW302SS. Inside the door, the control board had burnt, and the clips and buttons on the control panel were broken. The panel might not even go back together once taken apart.
Then came the parts check. Two of the three wire harnesses, and the box the control board sits in, are discontinued. Only the board and one harness could still be ordered. Between the parts that can’t be had and the cost of the repair, our technician recommended replacing the dishwasher rather than repairing it.
Bill: $85, the diagnostic. Nothing was installed.
The West LA dishwasher, with a Viking D3 badge on its door, under a stone counter.In the same kitchen’s range: oven floor panel out, the U-shaped bake burner with its igniter at the right.
Fixed · no partsOctober 2025 · West Los Angeles
A dishwasher and a range on one visit, no parts for either
Booked as“Viking dishwasher - stops mid cycle, leaks” “Viking range - one side oven have less heat than other and smell gas”
The dishwasher was stopping partway through and leaking. The cause was a blockage in the drain system. We cleaned it out and ran the machine to confirm it finished its cycle without a leak.
On the range, the weaker oven had a build-up on its burner. Cleaning the burner evened out the heat, and the technician’s note says it got rid of the gas smell too. Both sides of the oven were checked afterwards.
A gas smell is not something to wait on. Turn the appliance off and call your gas company first; we come after that.
Bill: $400 for both appliances. Booked October 4, finished October 5.
Viking against everything else we fix
Bigger bills, more ranges, longer waits.
Median repair bill, any appliance
Viking$615
All brands$365
Refrigerators
Viking$645
All brands$435
Ranges, ovens and cooktops
Vikingjust under $800
All brands$410
About one Viking repair in five tops $1,000.Across all the brands we repair, it’s about one in twenty-five.
The range comes up three times as often.Ranges, ovens and cooktops are about a third of our Viking calls, against about one call in eight overall. A Viking washer or dryer hardly ever reaches us.
“Not cooling” is the most common Viking complaint.Where the problem was written down, it was about a third of Viking calls, twice the rate across all brands.
More Viking jobs run past a week.About one in four took a week or more from booking to completion, against about one in seven across all our jobs. The Studio City range above took a week; the Calabasas refrigerator took a day.
Medians use completed invoices over $100, rounded to $5. “All brands” means every completed job in our files across the service area. The refrigerator and range figures each rest on a modest Viking sample. We give no dishwasher figure because there are too few Viking dishwasher invoices to mean much. Viking calls in our files come from across the service area, from Temple City and Arcadia to Calabasas, Westlake Village and Santa Clarita.
A Viking owner on Google
The visit where nothing needed fixing.
This review was posted after a Viking range call in South Pasadena that was booked over a door seal that had come off. The bill was the diagnostic. The text is exactly as posted.
“The whole experience was so pleasant - from making an appointment to technician showing up and helping with repairs . And he was honest in not upselling anything and telling me I do not need to do any repairs ! And helped me do a thorough check ..thank you !!”
Jean L. · Google, 5 stars · Viking range, South Pasadena, October 2025
Before you call
Five things to know.
The $85 diagnostic is credited to the repair when you approve one. When you don’t, $85 is all you pay, which is how the Temple City call ended.
You get a written estimate before any work. You can take part of it or none of it; the Hollywood Hills customer took the recharge and passed on the rebuild.
OEM parts, 1-year parts and 30-day labor warranty. When a repair can’t carry that warranty, such as a recharge on a sealed system that probably leaks, we tell you before we do it.
BBB A+ and California BEAR license #49435. An independent company, in business since 2012, with its office at Suite 248, 201 N. Brand Blvd in Glendale.
Viking appliances in homes, and repair work only. Installing a new appliance isn’t something we do, and neither is restaurant kitchen equipment. Phones at (747) 207-2030: weekdays 7 a.m. until 9:30 p.m., Saturdays 8:30 a.m. until 9 p.m., Sundays 10:30 a.m. until 7:30 p.m.
