Northridge job notes, sorted by how each visit ended
Not every visit ends with a part.
These six jobs are at Northridge addresses (ZIPs 91324, 91325 and 91343) and are written from the technician’s own entries in each job record. We round each bill to the closest five dollars. Customer names and street addresses stay out.
We start with the two visits where the diagnosis was the end of it, because they show what the $85 actually buys: an answer, even when that answer isn’t a repair we can sell you.
Part 1Two visits that stopped at the diagnosis
Oct2025ZIP 91343
The cooktop was dead. The wires feeding it were burnt.
Jenn-Air electric cooktop, model JEC0536ADS
The booking said the electric cooktop wouldn’t turn on. What our technician found was not inside the cooktop: the job note reads that the main electrical wires were burnt out. In the cabinet below, the junction box on the back wall had scorched wire ends, and charred bits had fallen onto the shelf underneath.
No part was fitted and nothing on the cooktop was repaired, so the bill was the diagnostic fee alone. Our record stops there. It doesn’t say who dealt with the wiring afterwards, or how the cooktop behaved once they had.
Billed: diagnostic only
Under the cooktop: the open junction box, scorched wire ends and charred debris on the shelfLabel on the cooktop’s underside: Maytag Appliances, model JEC0536ADS, 120/240 V, 8.8 kW (serial blurred by us)
May2026ZIP 91324
Stopped cooling: a failed compressor, and the owner chose a new fridge
Samsung four-door refrigerator with dispenser, model RF28K9380SR
The fridge had stopped cooling. Diagnosis confirmed a failed compressor, which makes it a sealed-system repair. Our technician recommended that repair. The customer declined it and planned to replace the refrigerator instead.
They paid the $85 diagnostic, nothing more. We tell you what failed and what fixing it involves; whether a big repair is worth it on your fridge is your decision, not ours.
Billed: $85 diagnostic
The stainless Samsung four-door, with its dispenser on the left doorModel label in the fresh-food section: RF28K9380SR/AA, Free-Standing Installation Only (serial and QR code blurred)
A Northridge appliance acting up? Book the diagnostic first; the decision about a repair comes after.
This built-in had stopped cooling. Its rating plate is dated November 2009, which made it almost 17 years old. The repair was a new control board, and the customer supplied that board themselves. We installed it. Booked October 2, marked complete October 6.
If you are thinking of buying the part yourself, one line in the technician’s note matters: no warranty is given on parts the customer supplies. Our 1-year parts warranty is for parts we provide.
High-end refrigerators are unusual in our Northridge records; more on that below.
Invoice: about $585
The rating plate on the cabinet edge, beside the wood trim: BI-48S/O, R134a, 9.4 A, dated Nov 2009 (serial blurred)
Sep2026ZIP 91325
A microwave drawer in a kitchen island quit
Sharp microwave drawer, built in below the countertop
The microwave drawer had stopped working. The technician’s note on this job is three words long: “Replace capacitor fuse.” That is what we replaced, and the note goes no further, so neither do we. The job was booked one day and completed the next.
Invoice: about $430
“Fast and efficient. Will use again.”
★★★★★Allen S., Google review left after this microwave job
Stainless Sharp drawer under a dark granite counter, two wooden drawers beneath it
Dec2025ZIP 91324
Not keeping cold: the board that runs the compressor
GE Profile refrigerator, model PWE23KSKBSS
This GE Profile had been losing its cold. Our diagnostic pointed to a likely failure of the compressor inverter board. That board regulates how the compressor runs, which is what keeps the cabinet at temperature.
The diagnosis was on December 27. A replacement inverter board from us went in afterwards, and the record shows the job complete on December 29.
Invoice: about $500
GE rating label inside the cabinet: PWE23KSKBSS, R134A charge 5.25 oz, 9.5 amps (serial and QR code blurred)
Apr2025ZIP 91324
Water pooling under a French-door fridge
Whirlpool French-door refrigerator with door dispenser, model WRF736SDAM14
Water was leaking out from the bottom of the refrigerator. We replaced its water valve, which was the whole repair. Booked on March 31, finished on April 1.
Invoice: about $385
The Whirlpool: two doors over a freezer drawer, dispenser in the left doorIts label: WRF736SDAM14, 115 VAC, 7.10 amps (serial blurred)
Northridge set beside every city we cover
Four ways Northridge calls differ.
Each comparison sets completed Northridge jobs against completed jobs across every city we serve. A brand share counts only jobs where the make was recorded; a complaint share counts only jobs where the fault was recorded. Where the Northridge sample is small we say so.
Samsung tops the Northridge brand list
Northridge
about 1 in 4
Whole area
about 1 in 7
LG runs a close second in Northridge, at about the share it has everywhere else. The Samsung lead is sharper on refrigerators: more than two in five branded Northridge fridge jobs were Samsungs, against about one in seven across our area. That fridge figure rests on a small sample.
Noise is roughly double the usual share of complaints
Northridge
about 1 in 4
Whole area
about 1 in 8
Most of the noisy Northridge appliances were dryers, then refrigerators. The sample of Northridge jobs with a recorded fault is small, so take this as a lean.
High-end brands are rare
Northridge
3%
Whole area
12%
We count Sub-Zero, Jenn-Air, Miele, Wolf, Thermador and similar makes as high-end. In Northridge they are a small fraction of branded jobs, and both high-end jobs in our Northridge records are on this page: the Sub-Zero and the Jenn-Air cooktop.
Washer repairs cost a little less; big bills are rarer
Northridge
$330
Whole area
$365
Those are median washer repair invoices. Across all appliances the Northridge median, about $360, is within $5 of the area-wide $365. The spread is narrower, though: half of all Northridge invoices fell between $285 and $425, against $300–$475 overall, so large bills are less common here, which fits the low high-end share. We don’t print medians for other Northridge appliances; there are too few invoices for a fair figure.
By ZIP, about a third of our completed Northridge jobs were in 91325 and another third in 91324, roughly a quarter in 91326, and the rest in 91343.
Terms in brief
What you can count on.
Diagnostic$85. Approve the repair and it is credited to the bill.
EstimateWritten, and given before any work starts.
Parts and warrantyOEM parts; 1 year on parts we supply, 30 days on labor.
CredentialsBBB A+. California BEAR license #49435. Repairing appliances since 2012.
Reach us(747) 207-2030, Mon–Fri 7:00 am–9:30 pm, Sat 8:30 am–9:00 pm, Sun 10:30 am–7:30 pm, or book online at any hour. Office: 201 N. Brand Blvd, Suite 248, Glendale.
ScopeRepairs only; we don’t install. Household appliances and commercial laundry machines, yes; restaurant kitchen equipment, no.
