On these four, the rating label in the machine compartment or on the liner showed the month the unit was built, so they run in order of age. What follows comes straight from each job’s write-up and invoice, with nothing added.
1999built May
A 42-inch side-by-side that had stopped cooling got a new compressor
Glassell Park, Los Angeles · booked June 11, 2026, finished June 18
The ZISS42NAASS had quit cooling. Our technician’s write-up lists the whole sealed-system scope: refrigerant recovered, an access valve added, and three parts swapped (compressor, condenser fan, filter drier). Nitrogen went through the lines to clear them, the joints were brazed, and the system was evacuated and charged back to the factory figure. Pressures, airflow, and freezer and fresh-food temperatures were checked at the end.
At 27 years old the owner chose to keep the built-in. We can’t tell you how long a repaired 1999 unit will last, and we won’t guess.
Invoice: $2,000, discount included
Its rating label: model ZISS42NAASS, R134A charge 10.50 oz, manufactured 5/99.
2006built Feb
Freezer too cold, fresh-food side too warm: airflow, not refrigerant
Hollywood · booked July 23, 2026, finished August 5
This 48-inch ZISS48 side-by-side was over-freezing at the bottom while the top section wouldn’t get cold enough. The owner also wanted the kick plate put back on. Our technician read it as an air-distribution and control problem between the two compartments, not a refrigerant fault.
We replaced the fresh-food air damper assembly, installed Monogram’s air damper control kit, swapped two temperature sensors so the control gets true readings, and fitted the kick plate. From first visit to finished took about two weeks.
Invoice: about $945
The fresh-food ceiling at the July 23 diagnosis: the air duct runs under silver foil tape.Looking up at the damper end of that duct, with the white damper bracket and a blue connector.
2007built Aug
A built-in Monogram ZIRS36 brought back with a drier, a valve and a recharge
Camarillo · December 8, 2025, booked and finished the same day
Not cooling, and this one didn’t need a compressor. Two small parts did it: a fresh filter drier and a charging valve, which is what let our technician evacuate the system of moisture and contaminants before topping the refrigerant back up to the right pressure.
The notes don’t say what let the charge escape in the first place, so we won’t either.
Invoice: about $830
Gauges hooked up, refrigerant setting R134A: 14.2 psig low side, 117.4 psig high side. The record doesn’t say if this was before or after the recharge.
2008built Jan
Water on the floor by the freezer drawer, and a visit that ended at “test further”
Venice, Los Angeles · September 1, 2026
A panel-ready ZIC360 bottom-freezer had left water outside the drawer overnight. The tray under the drawer was full and the ice looked half melted. The owners also asked us to look over a repair someone else had done a few weeks before.
What our technician saw fit a sealed-system restriction: refrigerant not flowing freely, so the unit cools on and off, ice softens and the partial thaw turns into water. The notes say the restriction should be confirmed and located with more sealed-system testing before anyone replaced parts. The notes record no repair, only that recommendation.
Visit came to about $260
The panel-ready ZIC360 with its top grille up and gauge hoses running down to the manifold.Freezer back panel off: frost on the centre and bottom of the coil, bare fins across the rest.The copper filter drier with the capillary tube coiled around it.
Is your Monogram doing one of these?
On the four refrigerators above, the model number was on a label in the machine compartment or on the liner; reading it to us when you call helps. Our visit to find the fault is $85, and we take it off the invoice when you approve the repair.
The cheaper fix, and the quote the owner turned down.
A 48-inch side-by-side not getting cold: a fan, not the sealed system
Arcadia · booked January 8, 2026, finished January 20
On this ZISS48DCASS our technician judged the likely cause to be a failed freezer evaporator fan, the fan that pushes cold air into both compartments. Ice building up and blocking airflow was the other suspect.
We replaced the evaporator fan and installed the refrigerator icing repair kit to deal with the ice side of it.
Invoice: $900
A built-in side-by-side that had stopped cooling, and a $2,890 quote
Baldwin Hills–Crenshaw area, Los Angeles · July 9, 2026
Our technician found the sealed system had failed. The unit runs an Embraco VEGY 8H, a variable-speed compressor that only works with its own control unit.
The written quote covered recovering the refrigerant, a nitrogen purge, a new compressor assembly, evaporator coil, heat exchanger and filter drier, brazing, a deep vacuum and recharge, a second technician, and pulling the unit out and setting it back. With a 10% discount it came to about $2,890. The owner decided against it; the only charge was the $85 diagnostic.
Paid: $85 diagnostic
Pulled out of its cabinet, top grille open, gauges hung on the door handles.The compressor label: Embraco VEGY 8H, 230 V, 53 to 150 Hz, for use only with the Embraco control unit.A thick mat of grey dust and lint beside the compressor. The notes don’t say it caused the failure.
Monogram against every brand we repair
Bigger bills, longer waits.
Figures from our completed jobs. Prices are repair invoices over $100.
What we measured
Monogram
All brands
Calls that are refrigeration
About 7 in 10
About 3 in 10
Median repair invoice
$720
$365
Median refrigerator repair
About $800
$425
Repairs reaching $1,000 or more
About 1 in 5
About 1 in 25
Jobs closed a week or more after booking
About 1 in 3
About 1 in 7
For Monogram refrigerators alone, roughly one repair in four reached $1,000 or more. Most of the Monogram refrigerator jobs with full notes involved the sealed system, as four of the six above did.
The waits matter if your freezer is full. Barely a third of Monogram jobs were closed out the same day they came in, compared with more than four in ten across all brands, so don’t count on it being finished the first day. The Hollywood and Arcadia repairs above closed 13 and 12 days after booking.
We also repair Monogram ovens and ranges. The oven jobs we can write up are on our oven and range repair page.
Google reviews from Monogram jobs
Two owners, in their words.
★★★★★
“Goga was great. Communicated what was wrong and hopefully fixed the issue with our old refrigerator. Also, he arrived right on time and had everything for the repair.”
Charles Y.
Google · GE Monogram refrigerator, Bel Air, October 2026
★★★★★
“They were great! They came fast and fixed the problem on the spot for a reasonable price!”
Grace M.
Google · GE Monogram, Sherman Oaks, October 2024
The terms, briefly
$85 diagnostic, credited to the repair
Written estimate before any work
OEM parts
1-year parts / 30-day labor warranty
BBB A+
CA BEAR Lic. #49435
We’re an independent shop, founded in 2012, with our office in Glendale (201 N. Brand Blvd, Suite 248). We repair household Monogram appliances and commercial laundry. We don’t install new units or work on restaurant kitchen equipment. More: refrigerator repair, all brands · Sub-Zero · brands we repair · service area.
Monogram warm, leaking or freezing the wrong side?
Describe the symptom, and add the model from the rating label if it’s easy to reach. The quote comes in writing first, and no part goes in before you say yes to it.
