What the technician found, call by call.
These are Bertazzoni calls where our technician wrote down what he found. Calls with empty notes are left out, so this is not every Bertazzoni job we did, only the ones we can describe truthfully. Newest first.
| Date | Where | Appliance | How it ended |
|---|---|---|---|
| 29 Oct 2026 | Culver City | Dual-oven gas range | Worked fine, nothing replaced |
| 14–21 Oct 2026 | Granada Hills | Gas range, MAS304GASXE | Switch harness replaced |
| 13 Oct 2026 | Eagle Rock | Gas range, oven out | Oven thermocouple replaced |
| 9 Oct 2026 | Los Angeles (90046) | Gas range, oven slow to light | Diagnosis only |
| 7 Sep 2026 | Los Angeles (90018) | Gas range, MAST365GASXE | No fault found |
| 22 Aug 2026 | Altadena | Refrigerator | Dead outlet, not the fridge |
| Aug 2026 | Eagle Rock | Induction cooktop, B70QC2NEUA | Diagnosis only |
| 28 Jul–26 Aug 2026 | Hollywood Hills | Range hood | Lamps and transformer replaced |
A big dual-oven range that was working when we got there
Six burners, a flat plate at the right end and two ovens. All the request told us was “Bertazzoni oven”. The technician checked the oven and wrote that there were no mechanical problems while he was there. His photo shows every burner lit and the main oven light on.
Bill: the diagnostic only.
Four-burner range: the switch harness had to go
The booking didn’t record a symptom, so we won’t invent one here. What the record does show: the rating label reads MAS304GASXE, and the technician’s finding was that the range needed a new switch harness. Once the new harness was in, the ticket was closed on 21 October, a week after the call came in.
Bill: about $500.
Oven out: new bake thermocouple, same afternoon
The call was for an oven that didn’t work, plus one burner. The technician’s note names the oven’s thermocouple flame sensor, and the bag for the new part reads “Oven/Bake Thermocouple 1400mm”, number 508026. It was booked, fixed and paid for on the same day.
The notes say nothing more about the burner; whatever was wrong with it, if anything, isn’t on our record.
Bill: about $450.
“Any other ideas?” An oven that took four tries to light
The customer told us the thermocouple had already been replaced two years earlier, and that another repair person kept saying it needed a part the customer couldn’t find anywhere. The odd detail: with the cover off, the oven lit five times in a row.
Our technician lifted the bake burner out and wrote his finding in four words: the oven needs a bake burner assembly. That was as far as it went. Nothing was replaced, the only charge was $85 for the diagnosis, and our record doesn’t say whether the customer found the part later.
Bill: $85, diagnostic only.
Bertazzoni oven not lighting, or lighting on the fourth try? Tell us the model and we’ll book the diagnosis.
Hot air into the room and an ignition complaint, but nothing failing
This five-burner range was booked because it was blowing hot air into the room and something seemed off with the ignition. The technician inspected it: burners worked, oven worked, and he found no mechanical problem at that time. Nothing was replaced.
Bill: the diagnostic only.
A Bertazzoni fridge that wasn’t the problem
Booked as not cooling, no power. The technician confirmed the refrigerator’s outlet had no power at all. That’s a fix for a licensed electrician, not an appliance repair, and that’s what we told the customer. Same-day visit, nothing to replace on the fridge.
Bill: $85, diagnostic only.
Induction cooktop showing E on two of its four zones
Booked as “error E6”. On the visit, two zones ran at power levels 8 and 7 while the other two showed “E”. The oven below it still had its protective film on. The rating label underneath reads B70QC2NEUA, electric cook top, 7,400 W maximum.
We lifted the cooktop out of the stone counter and turned it over to get at the electronics. The technician’s note: it needs the control relay / power supply board. The board in his photo carries an E.G.O. label, 75.483.102. No repair followed on our record; the visit ended at the diagnosis.
Bill: the diagnostic only.
Hood lights dead: two halogen lamps and the lamp transformer
The hood’s lights had stopped working. The technician confirmed the lighting components had failed, and we replaced both halogen lamps and the 125 V transformer that feeds them. The power supply in his photo is labelled WA 60 2C.
On the same visit we also worked on a Frigidaire refrigerator, and both went on one bill, so there is no hood-only price to show you.
