Our Encino jobs come from two ZIP codes, 91316 and 91436, and the stories below come from both. Each is written from what the technician typed into the job and photographed on site. Where the notes leave something out, such as which burner or what the washer was doing, we say so instead of guessing. Dollar figures are invoice totals to the nearest $5, with the diagnostic fee inside them.
August 2026 · GE Monogram 36-inch gas cooktop · 91436
Igniters that kept clicking
The booking was four words long: the Monogram keeps clicking. It is a five-burner stainless gas cooktop, model ZGU385NSM2SS, set into a granite counter. The igniters on a cooktop like this should spark while a burner lights and then go quiet. When they carry on clicking, the cooktop is being told a burner still needs a spark.
The work order holds a single line: replace the spark reignition switch. We did, and that closed the job. More on Monogram repair.
Part replacedBooked July 31, done August 1About $460
The Monogram ZGU385NSM2SS: five burners, cast grates, controls along the front edge
November 2026 · GE Monogram double wall oven · 91436
No fault found: the top oven was in timed mode
Booked simply as a problem with the Monogram oven. It is a stainless double wall oven, model ZET857SB3SS, and on its clock panel sits a selector with three positions: Upper Timed, Manual and Lower Timed.
The technician’s note says the top oven was in time mode and that there was no mechanical fault at the time of the visit. No part was ordered or fitted; the invoice was the diagnostic fee alone. If your wall oven has a selector like this one, look at it before you book.
No repair neededOne visitDiagnostic fee only
The double oven. The selector is at the right end of the black clock panel, top left.
September 2026 · Wolf DF304 dual-fuel range · 91436
An oven problem that began with self-clean
The customer booked it as an oven problem that started once the self-clean cycle had run. The rating label identifies a Wolf DF304, a 30-inch dual-fuel range: gas burners on top, electric oven below.
We replaced the TCO thermostat. TCO stands for thermal cut-off: a safety switch that opens and shuts the oven down when it gets hotter than it should. Self-clean is the hottest job an oven does. Still, the note records the part, not what made it fail, and it doesn’t describe the symptom beyond “after self cleaning.” See also Wolf repair.
Part replacedOne dayAbout $500
The Wolf’s red burner knobs either side of the oven selector (Bake, Broil, Roast)
December 2024 · Bosch dishwasher · 91316
A repair with a condition attached
The booking said only “Bosch dishwasher.” It is model SHXM98W75N. With the machine pulled out of its cabinet, the insulation blanket around the tub was covered in debris and droppings. There was more along the frame by the door-spring pulley, and more on the base pan underneath.
The technician wrote it up as a pest problem, specifically mouse droppings, and told the customer that the warranty on the repair would not apply until the pests were dealt with. The invoice was $400. The write-up describes the pest problem rather than the part that was fixed, so the part stays unnamed here.
RepairedWarranty on hold until the pests were dealt with$400
Droppings along the frame, next to the door-spring pulley and cord
The insulation blanket over the tub (we blurred the rating label)Debris scattered over the pan beneath the tub
Encino kitchen or laundry problem?
Booking takes a minute. Mention the brand, the symptom and, if you can find it, the model number.
“Washer” was the whole booking. The machine is a GE GTW680BSJ4WS, a top-loader with a glass lid. On October 13 our technician opened the console, photographed the control board with its harnesses still connected, and wrote that the washer needed a replacement board to work properly again.
The job was closed on October 16 with a new board supplied and fitted. What the washer had been doing before the visit isn’t written down. In the diagnosis-day photo its display is lit.
Control board replacedDiagnosed Oct 13, closed Oct 16
The GE on October 13, display lit and laundry insideThe board that came out, photographed in the console on diagnosis day
September 2025 · LG single-unit washer and gas dryer · 91436
Stopping mid-cycle: damaged sensor wires
This LG, model WKGX201HBA, is a washer and a gas dryer built as one stacked unit, run from a single control strip. The washer half kept stopping partway through its cycle.
Our technician took the washer apart to reach its internal parts and found sensor wires that had been damaged. The wires were repaired and the machine put back together, and the washer then ran its cycles through to the end.
Wiring repairedFinished the day after booking
One control strip with separate Dryer and Washer power buttons, above the washer door
What Encino callers report
Mostly noises, often Samsung.
Heard more from Encino
Noise. When an Encino customer tells us what’s wrong, a noise comes up more than anything else, and more often than across our service area as a whole. Dryers, refrigerators and dishwashers make up most of it. The clicking Monogram above counts as one.
Samsung. The brand turns up noticeably more often on Encino jobs than across our area, and not on one appliance only: Samsung dryers, refrigerators and washers all appear.
Heard less
Drain trouble. Across our area, a washer or dishwasher that won’t drain is one of the more common calls. From Encino it has barely come up.
Close to our area-wide figures: the mix of appliances, the share of jobs that end at the diagnostic, and the typical bill.
Drawn from completed Encino jobs where the customer’s complaint or the brand was recorded, set against the same records for every area we serve. The Encino base is small, so we leave out exact percentages.
From our Google profile
Two Encino customers, unedited.
Copied word for word. Both were left after finished jobs at Encino addresses; the line under each name gives the appliance and month from our records.
★★★★★
“Great service. A technician was sent out hours after my initial call. Eugene diagnosed the issue and repaired it. My dryer works great! Five stars.”
Jerad M.
Samsung dryer · May 2025
★★★★★
“Excellent customer service, fast, efficient and helpful”
Paige P.
Washer · May 2025
Office: 201 N. Brand Blvd, Suite 248, Glendale. Service area includes Encino.
Cooktop clicking? Washer stopping? Describe it when you call.
Phone us or use the online form, whichever suits you. Repairs only; installations aren’t something we take on. Home appliances and commercial laundry, yes. Restaurant and commercial kitchen gear, no.
