Malibu jobs from our records, lined up by what each bill came to. Two of them ended at the $85 diagnostic.
Each entry is built from the technician’s note and the invoice for that one job. The figure on the left is what the customer paid in total; where a repair went ahead, the $85 visit fee sits inside that sum rather than on top of it. The last one is a quote that was never carried out.
The booking said two words: “Refrigerator LG.” The rating label inside gives the model as LFCS25426S, made in October 2016. When our technician inspected it, the refrigerator was running normally and putting out cold air.
There was nothing to replace, so nothing was. The $85 diagnostic was the whole bill.


The owner of an LG WM3470HWA front-loader had already tried cleaning the rubber door gasket, and the mold stayed. Our technician wrote up a replacement door gasket (the door boot) with a leak test afterwards.
Only the visit fee was billed, so there is no record of a boot being fitted that day, and this entry stops at the write-up.
Booked with a single word: “Dryer.” The label on the door opening reads GFD55GSSN3WW, a GE gas model. Our technician replaced the gas valve coils (a gas coil kit) so the burner would ignite and heat properly again.
The bill came to $294.


The owner booked with the model number, FGHC2331PFAA, and the code showing on the dispenser display: SY CF. The label dates the refrigerator to August 2014.
Our technician tied the code to a failed main control board and a failed evaporator fan motor. His note gives a recent power surge as the likely cause; that’s his judgment from the failure, not something we measured.
Both parts were replaced: the main power control board (part 5304498781) and the evaporator fan motor (part 809069220). The refrigerator was then tested to confirm it was cooling normally. Two parts on one job came to $574.



The owner wanted new racks and inserts for a Miele dishwasher. We quoted six parts by number: bottom basket 6023960, basket insert 4804051, top basket 5154163, cup rack 5310880, top-basket insert 3636034 and a support, 5395980. Together they came to about $1,130.
The written quote said up front that it covered only the parts still available to order, and might not include every rack or accessory the dishwasher was originally sold with. The job didn’t go ahead.
| Share of jobs | Malibu | All our jobs |
|---|---|---|
| LG, where the brand was recorded | 40% | 24% |
| Built-in luxury makes, where the brand was recorded | 26% | 12% |
| Dishwashers, where the appliance was recorded | 22% | 13% |
| Leaking, where a fault was described | 23% | 14% |
| Not cooling, where a fault was described | 6% | 17% |
| Gas mentioned in the job notes | 8% | 2% |
LG, and LG washer gaskets. LG turns up far more often here than across our area, and washers carry much of that. Door-gasket work appeared on roughly 1 in 5 Malibu washer jobs, against under 1 in 20 area-wide, and all of them were on LG washers. That comes from a small set of washer jobs, so read it as a lean, not a rule. We have no reason on file for it, so we won’t guess at one. The October 2026 entry above is one of those jobs.
Dishwashers and built-ins. Dishwasher calls take a noticeably bigger share here than across our whole area. Built-in luxury makes run at about double the area rate; our completed Malibu jobs include Miele, Gaggenau, Viking, Sub-Zero, Wolf, Dacor and U-Line.
Leaks, not warm fridges. Leaking is the complaint we see most in Malibu. “Not cooling” leads across our whole area, but it’s uncommon in our Malibu notes.
Gas. The word gas shows up in about 8% of Malibu job notes against roughly 2% across our area. That counts gas dryers and gas ranges as well as leaks, and the Malibu figure rests on only a handful of jobs. The GE dryer above is one. A Viking range the gas company red-tagged in Malibu has its own write-up.
Price. A typical Malibu repair costs a little more than our area-wide figure: median $385 against $360, with the middle half of bills at $320–$500 against $295–$450. Split by appliance, each Malibu group is too thin for its own median to mean much, so we give only the combined figure.

The review text below is exactly as posted, unedited. Each review lines up with a completed Malibu job on the appliance named under it, and each photo shows that customer’s appliance (one was taken on a later visit, as its caption says). Arrival times in a review describe that day, not a promise.

“Great service. My LG washer broke on a Sunday. It wouldn’t drain or spin. I found them on Google, and they were great on the phone. They came on the early side of a 3 p.m. to 6 p.m. window. That was great.
I read the reviews, and people complained about a language barrier. I don’t see how that would matter. The technician knew his stuff. He fixed the broken water pump and cleaned behind my washing machine. He was amazing.
I highly recommend them. My washer is all fixed and I’m five loads in today :-)”

“Called on a Saturday afternoon with refrigerator problems and they came the same night to fix it. Will definitely use A&Y again!”

“Ara was excellent”
From the jobs on this page: LG · Frigidaire · GE · Bosch · Whirlpool. By appliance: refrigerators · washers · dryers · dishwashers. Along the coast: Santa Monica · inland: Calabasas.
Book a Malibu visit online or call (747) 207-2030. If you can find the rating label, the model number helps us bring the right parts.
Appliance Repair Malibu $85 diagnostic, credited to the repair.
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