$85 diagnostic applied to repair · Written estimate first
✓$85 diagnostic applied to repair
✓Written estimate before any work begins
✓OEM parts only — 1-year warranty
Typical washer repair
$365
Median of our washer repair invoices, parts and labor (visits that ended at the diagnostic are not counted). $85 diagnostic always applied toward total
Every row is one visit: what the booking said, what the technician wrote down afterwards, and what the invoice came to. Oldest first. Four of them are opened up with photos further down the page.
When
Where
Washer
Booked as
What it was
Bill
Sep 2024
Van Nuys
Frigidaire front-loader, built June 2000
“Washing machine leaks”
Parts no longer made; fixing it would have cost more than the washer is worth. Photos
Diagnostic only
Dec 2024
Tarzana
Samsung
“stopped spinning, not coming water”
A clogged drain system. Cleaned out; no part needed. More below
$180
Oct 2025
Glassell Park
Maytag
“Error F9E1”
F9E1 is a long-drain-time code. The drain pump had failed; it was taken out and a new one fitted, and the code cleared on test.
$430
Oct 2025
North Hollywood
Kenmore front-loader under its dryer
“Kenmore washer leaking water”
Hot and cold supply lines reversed, and a clogged washer drain that needs a plumber. No repair to the washer was written up. Photos
Diagnostic only
Nov 2025
Arleta
Brand not recorded
Not agitating, spinning or draining
Faulty transmission and a defective actuator. The customer declined the repair. More below
Diagnostic only
Nov 2025
San Gabriel
Samsung top-loader
“Washer Samsung toploader”
Worn suspension rods. New suspension rod and spring.
$495
Dec 2025
Santa Clarita
Maytag
Gasket, and “not always draining all the water”
Worn door gasket, plus a drain pump that left water in the drum. New gasket and new pump.
about $385
Mar 2026
Los Angeles County
Brand not recorded
“Washer”
Worn drive parts behind noise and vibration: motor assembly, drive pulley and main support replaced. See the note under this table.
about $880
May 2026
Venice
Maytag coin-operated top-loader
“Washer - not working”
The coin chute. A new one went in and the machine took coins and started again. Photos
about $565
Aug 2026
Agoura Hills
Bosch front-loader
“Bosch Washer”
Needs a new tub assembly. Quoted; the invoice stayed at the diagnostic. More below
Diagnostic only
Sep 2026
Los Angeles County
Speed Queen coin-operated top-loader
“Speed Queen washer coin operated”
New drive belt, clutch assembly repaired, general maintenance. Photos
about $425
About the $880 one. It is the biggest bill in the list, and the customer knew that before we touched anything. The written quote ended with this: this is a major repair and the total cost may exceed the value of a new washer. Consider replacement of the unit before proceeding. The owner chose the repair. That warning belongs on the quote, where it can still change the decision.
Diagnostic-only and no-part visits
Five visits where no part was sold.
The list above was picked to show these visits, so it holds more of them than a normal run of calls: across all our washer visits, about 1 in 12 ends at the diagnostic fee with nothing repaired. Four of these five are that kind of visit. The fifth was a repair that needed cleaning, not parts.
Booked as a leak; the notes are about the hookups
North Hollywood · October 2025 · Kenmore front-load washer, model 796.41302.610
The Kenmore front-load washer with a dryer stacked on top of it.The label inside the door opening: Kenmore model 796.41302.610.
The call was for a Kenmore washer leaking water. Our technician wrote down two problems, both on the connection side.
First, the water supply was hooked up backwards: hot on the cold inlet and cold on the hot. His note says the rinse was running on hot water instead of cold because of it. Second, the washer drain was clogged.
We recommended swapping the two supply lines, and told the customer that clearing the clog needs a licensed plumber. That is a plumber’s job, so we said so instead of charging to attempt it.
How it ended: diagnostic fee only, no repair
A front-loader with a June 2000 date on its label
Van Nuys · September 2024 · Frigidaire front-load washer, model FWT647GHS0
The washer with its lower front panel taken off.Its label: made for Frigidaire, model FWT647GHS0, dated 06/00.Under the drum: the drain pump and hose over a rust-stained base pan.
Booked as a washing machine that leaks. The date on the label made it a 24-year-old washer on the day we saw it.
The technician’s write-up is short. The parts this repair needed are no longer available. Even setting that aside, the repair would have cost more than the washer is worth. He recommended replacing the machine, and we charged for the diagnostic and nothing else.
How it ended: diagnostic fee only, replacement advised
Three shorter ones, without photos
Arleta, November 2025 · Agoura Hills, August 2026 · Tarzana, December 2024
Declined, with part numbers. An Arleta washer would not agitate, spin or drain. The diagnosis was a faulty transmission (part W11454372) and a defective actuator (part WPW10006355). The customer decided against the repair, and the visit was billed at the diagnostic fee. Both part numbers are written on the job record.
A tub, quoted in full. A Bosch front-loader in Agoura Hills needed its tub assembly replaced (part 00710158). The quote spelled out what that involves beyond the part: an oversized-parts shipping charge and a second technician to take the machine apart and rebuild it safely. The invoice for that job is the diagnostic fee.
Cleared, not replaced. A Samsung in Tarzana had stopped spinning and, the booking said, wasn’t taking in water. The cause was a clogged drain system. The technician cleaned it out and the job came to $180 with no part on it.
How they ended: two at the diagnostic fee, one at $180
Washer leaking, showing a code, or not draining?$85 diagnostic, credited to the repair if you go ahead.
Laundry-room machines fall inside what we repair; equipment from restaurant kitchens falls outside it. Two coin-op calls from 2026:
It wouldn’t start because of the coin chute
Venice · May 2026 · coin-operated top-load washer
The washer: a Maytag commercial top-loader with a coin slide at the right of the control panel.A metal part of the coin mechanism, off the machine, stamped 27-3000.The five-slot coin slide, marked INSERT $1.25, between the washer and a Speed Queen commercial dryer.
A coin-operated washer was reported as not working. The technician used the service key to get into the coin slide and vault, then checked the coin mechanism, how the chute lined up, and whether the actuator was doing its job.
The repair was a new coin chute, a Greenwald Vertical 5. After fitting it he confirmed that coins dropped, the switch engaged and the washer started, then put it back together and ran a test cycle.
Invoice: about $565, service call and labor included
A drive belt and a clutch on a Speed Queen
Los Angeles County · September 2026 · Speed Queen commercial washer, model SWNSX2SP115TW02
The Speed Queen Commercial Washer, with its coin box on the right.A drive belt off the machine, lying on the floor, with a frayed spot at the top.Underneath: a belt on the pulleys, and black dust on the base below it.
The booking only named the machine, a coin-operated Speed Queen, so the symptom isn’t on record and we won’t guess at it. The work is: a new drive belt, the clutch assembly serviced and repaired, and general maintenance on the washer to cut down further wear.
Invoice: about $425, belt and labor included
Our washer invoices, July 2024 to November 2026
What the bill doesn’t depend on.
A quarter of our washer repair invoices come in under $305 and a quarter over $425; the median is $365. We expected the symptom to move that figure a lot. It moves it very little, and the brand moves it even less.
By what the customer reported
Reported
Share
Median
Not draining
32%
$375
Error code
20%
$380
Leaking
19%
$370
Not spinning or agitating
16%
$350
Door, gasket, hinge or handle
11%
$375
Won’t start
9%
$380
Noise
8%
$405
By brand
Brand
Share
Median
LG
32%
$380
Samsung
19%
$365
Whirlpool
12%
$340
GE
11%
$375
Kenmore
10%
$355
Maytag
10%
$360
Noise is the one complaint that runs higher, which fits the drive-system job in the list at the top. LG and Samsung together are about half of the washers we are called to.
Washer bills also stay in a narrow band. Fewer than 4 in 100 reach $600. Across the other appliances we repair, about 1 in 6 does.
How these were worked out: washer-only invoices from our own billing, parts and labor together. Medians use invoices above $100, which leaves out visits that ended at the diagnostic. Symptom shares add up to more than 100% because one booking can report two things. Symptom and brand are counted only where they were written on the booking, so each share is a share of those.
Google reviews from completed washer jobs
Three washer owners, word for word.
“The technician did a thorough inspection and quickly found the problem. He advised me that a new tub was required and showed me the hole in the old one. Only four days later the part was received and installed quickly and properly. We are so happy to have our clothes washer running again with assurance that the leak was no more. These are very good people and stayed in touch from beginning to end.”
Thomas T. · Google, 5 stars · leaking washer, Thousand Oaks, May 2026
“This is the second time I used A & Y Appliance. Eugene replaced my washer gasket that was moldy and gross. He did a beautiful job! He also recommended a vinegar product to use each month to clean my washer and keep it smelling fresh. I am very happy and will use them again!”
Sherri P. · Google, 5 stars · washer gasket, Van Nuys, July 2025
“We are extremely grateful for the prompt service and the technician was wonderful. He was very polite and kind. He was knowledgeable and took the time to explain to me what was wrong and replaced the washer drain pump in a timely manner. This was a terrific experience with A & Y Appliances.”
Marsan K. · Google, 5 stars · Kenmore washer drain pump, Santa Clarita, October 2026
Before you book
The terms, and three things to have ready.
The diagnostic visit is $85, and that $85 comes off the repair if you approve it. You get the price in writing first and nothing starts until you say yes. Every part is OEM. Warranty: one year on the part itself, 30 days on our workmanship. A&Y Appliances has been repairing appliances since 2012, holds California BEAR license #49435 and is rated A+ by the BBB. Installing a new washer is not a service we offer; fixing the one you have is.
When you call or book, it helps to have:
The brand and model. On the two front-loaders photographed above, the label is inside the door opening.
The code on the display, exactly as shown. On the Maytag in the list, F9E1 (long drain time) sent the technician to the drain side, where the pump had failed.
Where the washer sits, and whether a dryer is stacked on top of it, as on the Kenmore above.
We answer (747) 207-2030 Monday to Friday from 7:00 am to 9:30 pm, Saturday 8:30 am to 9:00 pm and Sunday 10:30 am to 7:30 pm; the online booking form takes requests around the clock. The office is Suite 248 at 201 N. Brand Blvd in Glendale.
