Appliance Repair
Granada Hills

Our technician confirmed it: the oven was not lighting because the igniter had failed. We supplied a new oven igniter, installed it and tested that the oven lit and ran. The repair was finished on November 4, the day after the booking.

The note says “oven igniter” and not whether it was the bake or the broil one, so we leave it at that. The rating label lists 13,000 BTU for bake and for broil and says the oven uses an intermittent ignition device. There is no standing pilot, so the igniter has to light the gas every time.

The visit was on July 18, 2024, and was finished and paid the same day. Besides the display, the photos show the label in the drawer cavity (May 2010, so the range was about 14 years old) and the oven floor off, with the bake igniter glowing orange above a burner tray covered in burnt debris and white residue.

No technician note survives, so we can’t tell you which part was changed or what F11 pointed to on this range. The customer’s review that day, below, says the oven was fixed.

On the first visit, September 9, our technician slid the whole combo forward out of its cabinet on its rails. The rating label on the microwave frame shows a 900-watt microwave and a build date of September 2022, so the unit was about three years old.

The job was closed on September 13, four days after that first visit. The record holds no written finding and doesn’t say what was replaced, so we won’t guess, even with the code pointing at the magnetron.

The cause was the compressor. LG confirmed it was covered under warranty and sent a letter authorizing its replacement, with “not cooling” as the symptom and the compressor as the approved part.

That turned it into a sealed-system job. We fitted LG’s warranty compressor and replaced the filter drier and access valve. We also cleaned the system with a nitrogen purge, recovered the refrigerant, brazed and recharged it, and updated the control firmware where that was needed. Completed October 1. The compressor was LG’s warranty part, and the invoice covered the rest of the work.

We had been inside this fridge before. In May 2026 a dH defrost code brought us out, our technician traced it to a failed main control board, and LG said then that the fridge was past its one-year coverage, so the board was not a warranty repair. That job was completed on May 20. That visit is written up on our LG page. Four months later LG treated the compressor differently and confirmed it was still covered.

This fridge runs on R600a, 2.05 oz of it according to the label. We wrote up two similar LG warranty compressor jobs, from Simi Valley and Chatsworth, in this post.

Our technician took off the lower rear cover to get at the compressor and condenser; the photo shows the compartment lit by a flashlight. The visit ended there, the same day, and the bill was for the diagnostic visit alone. No repair followed.

The record doesn’t say what was found or why it went no further, and we won’t make that part up. The compressor history is the customer’s own account. This older LG runs on R134a, 4.2 oz by its label, not the R600a in the newer fridge above.