Most repairs come down to the part. Here’s how six went.
Whether a repair is quick, slow, cheap or not worth doing usually depends on one thing: the part. Sometimes none is needed. Sometimes we bring it, sometimes the customer already has it, and once in a while nobody can supply it. Each job below is tagged with what happened, and each is a real Highland Park call. No customer names or street addresses appear here.
We supplied the partCustomer’s part, our laborNo part neededQuoted, not donePart not available
We supplied the part
April 22–24, 2026
WM3570HWA, an LG front-loader
Bill: about $425
An LG washer that quit halfway through with an LE code
This washer, stacked under a dryer, was showing an LE error. Our technician’s note explains the code: on this LG it usually points to the motor rotor or to how the machine senses the rotor’s position, which makes the washer stop during a cycle. We replaced the motor rotor along with the related parts, then tested the washer after the repair.
The notes add one practical point: if the machine sits in a cramped spot, a second person may be needed to move it safely and get at it for service.
Inside the door opening, the LG sticker reads WM3570HWA. We blurred the serial.The back of the same washer: the hot-water inlet fitting is crusted with rust, with dried drip marks under it. The repair notes don’t mention it.
We supplied the part
February 13, 2025
GE dishwasher, model GDT605PSM6SS
Bill: $299
A GE dishwasher with a failing door latch
The customer booked us for latch problems. Our technician confirmed the door latch was faulty and replaced it; booking and completion share the same date. A latch matters more than it looks: on most dishwashers the door switch is built into the latch assembly, so a worn latch can keep the machine from starting at all.
GE’s rating sticker along the inside door edge: GDT605PSM6SS, with “assembled in USA” printed on it. Serial and QR code blurred.
Customer’s part, our labor
October 8, 2026
Frigidaire multi-door refrigerator, model FG4H2272UF, built September 2021
Labor: $220
A Frigidaire fridge, and an inverter board the customer had already bought
This visit was booked as labor only. The refrigerator needed a new inverter board, the customer had bought the board, and we installed it for $220 in labor. Both the booking and the job notes say the same thing about warranty: a part the customer supplies isn’t covered by ours. Our 1-year parts warranty applies to parts we provide.
If you already have a part on hand, mention it when you book so the visit is set up the right way.
The label inside the fridge: Frigidaire FG4H2272UF, manufactured 9/4/2021, made in Thailand. Serial blurred.
Is the display showing a code, or can you read the label?
Give us the brand, the model number and what the machine is doing. That’s enough to book the diagnostic.
These outcomes matter as much as the repairs. One fridge needed no part at all. One needed sealed-system work, priced so the customer could decide. One needed a part nobody could supply.
No part needed
May 14, 2026
Bosch French-door refrigerator, model B36CT81SNS
Bill: the diagnostic visit only
A Bosch freezer that stopped freezing, and nothing to replace
The freezer drawer wasn’t holding temperature. Our technician found ice built up across the bottom of the freezer. Most likely the door hadn’t been closing fully: the gap let in moisture, the moisture froze, and the freezer lost its cold. We removed the ice and cleaned the compartment. Then we advised the customer to check that the door shuts and seals, and to watch the freezer temperature for the next 24 to 48 hours.
The freezer floor under a flashlight, coated in ice and frost.The label inside the fridge: Bosch B36CT81SNS/07, refrigerator-freezer.
Quoted, not done
August 7, 2026
Samsung refrigerator
Bill: the diagnostic visit only
A Samsung fridge running warm because of a refrigerant leak
The booking said the fridge wasn’t cold enough. Behind the evaporator cover, the technician found the evaporator’s capillary tube leaking refrigerant. Fixing that means opening the sealed system, replacing the filter drier and adding an access valve. The leak had also damaged the evaporator cover assembly, so that would be replaced as well. We wrote all of this up as a quote. That visit was charged as a diagnostic only, and our records don’t show the repair going ahead.
With the evaporator cover pulled forward: the coil behind it, and the back of the cover and fan housing packed with ice.A closer look at the evaporator cover and fan housing encased in ice. The ice is broken through beside the fan.
Part not available
November 14–15, 2024
Haier French-door refrigerator, model QJS15HYRBFS
Refunded in full
A Haier fridge we couldn’t finish, and a full refund
We diagnosed this Haier and ordered the part it needed, first through Sears and then through GE, whose appliance business Haier owns. Neither could supply it. Without the part the repair couldn’t be completed, so we refunded the customer in full and closed the job as unsuccessful.
The Haier in its kitchen: two doors over two drawers.Its rating plate shows model QJS15HYRBFS and R600a refrigerant. Serial and QR code blurred.
90042 compared with everywhere we work
More Frigidaire, fewer luxury built-ins.
We compared our completed Highland Park jobs with finished jobs everywhere else we work. Only two brand differences were big enough to trust.
Frigidaire and Electrolux (one manufacturer)
Highland Park
16%
Whole area
5.5%
Put another way: roughly one branded job in six here, where the rest of our map runs closer to one in eighteen. The inverter-board fridge above is one of them. More Frigidaire jobs from across the area are on our Frigidaire repair page.
High-end built-ins (Sub-Zero, Thermador, Viking, Miele, Monogram, Wolf and similar)
Highland Park
2%
Whole area
14%
We repair these brands all over our service area, but they rarely come up in our Highland Park records. The LG share, for comparison, doesn’t move: 24% in Highland Park and 24% across the area.
Also in the records: several Highland Park bookings were made by a landlord or property manager arranging a repair for a tenant.
Not different: the appliance mix. Refrigerators, washers, dryers and dishwashers come up here in about the same shares as everywhere else. The median repair bill is close too: $345 in Highland Park against $365 across the whole area.
Left on Google after a Highland Park repair
One customer, in their own words.
★★★★★
“I was able to get same day service despite bad weather. Technician was thorough and had the necessary part to repair my appliance! It’s working fine now.”
Robert M.
Washer · Highland Park · January 2026 · Google review
Before you call
What every visit comes with.
Diagnostic$85 pays for the trip out and the diagnosis. If the repair goes ahead, we subtract it.
EstimateYour price is in writing, and the repair waits for your go-ahead.
Parts and warrantyFactory (OEM) parts. A part we provide is warrantied for a year, the labor for 30 days.
CredentialsState licence: California BEAR #49435. BBB: A+. Repairing since 2012.
ScopeWe only repair; installs aren’t something we take on. Laundry equipment in commercial settings, yes; restaurant kitchen gear, no.
Office201 N. Brand Blvd, Suite 248, Glendale. (747) 207-2030.
